Connected-Health Opportunities When you couple the real-time data collection of remote-monitoring technologies with the virtual capabilities of telehealth, the opportunities for physicians to have more medically meaningful interactions with patients and, therefore,…
Book Specifications Title: A Designer’s Research Manual Author: Jenn and Ken Visocky O’Grady Formats: Paperback, Kindle Publisher: Rockport Publishers Published: July 1, 2017, 2nd edition Pages: 208 ASIN: B074HFZ5YK The Value of…
The following experts have contributed answers to this month’s edition of Ask UXmatters: Joel Grossman—Chief Technology Officer at Legacy.com Adrian Howard—Generalizing Specialist in Agile/UX Daniel Szuc—Principal and Cofounder of Apogee Usability Asia…
Pivoting from general, foundational research to targeted concept testing was a better approach for demonstrating quick, concrete research wins. Based on these exploratory interviews and a competitive-analysis exercise, the Design team and…
Any dichotomy between time and value depends on the execution plan. Because of waterfall’s linear approach, a UX team working in this environment is often subject to unexpected requirements and technology constraints…
Shout-outs to the OpenIDEO LA Chapter leadership team who helped create all our 2018 events: Alex Molloy, Bryan Chiao, Dan Vang, Sophia Hillaire and Kyleigh Smith. I started 2018 by reading Creative…
Back in 2005—when email marketing was at its height—most of us enjoyed getting emails from some of our favorite publications or brands. But after a few months (or years) of emails, it…
Exposition and Inciting Incident You must define your role on the project, including your responsibilities and expected deliverables, because reviewers want to learn what part you played—or didn’t play—as the story progresses.…
A Design-Thinking Model Presenting service elements in the context of a design-thinking model helps stakeholders understand the risks that are inherent in leaving out services that are fundamental to a successful outcome.…
Using Empathy to Innovate Every great innovation has come from a place of empathy. Empathy is the single most-overlooked ingredient of innovation. This is a huge problem because empathy is a critical…
