In an industry devoted to the people who use our products, services, and applications, research is paramount. We ask questions. We take notes. We learn everything we can about the target audience,…
What Children Have Taught Me About Design :: UXmatters
Fostering Wonder and Optimism We used to have really good imaginations, never seeing boundaries, only opportunities. We had the ability to address every issue with an open mind and truly desired and…
The Future of Voice Design
Brooke Hawkins will be speaking at IA Summit on March 24. Register for IA Summit with discount code UXBOOTH for $50 off. Speech interfaces are on the rise. Consumers are excited, taking…
All Companies are Tech Companies
The other day, I was having a beer with a friend who works for a huge international retail company—kind of a big deal here in Seattle. We were talking about hiring trends…
Resources for Eliminating Bias in Design
Several months ago I realized that, as designers, our work is unconsciously limited by bias. I had a dream project; one which afforded me the opportunity to improve one of my weaker…
The Structure Behind Your User Interface :: UXmatters
Strategy and Structure Information architecture’s interest in structure runs wide and deep, and that is why it is hard to separate an environment’s structural concerns from broad, strategic factors such as business…
The Paradox of Control Versus Collaboration :: UXmatters
Who’s in Charge? We need to collaborate, both formally and informally, to make sure we are crafting experiences that differentiate, solve real user and market challenges, and can be built. Now, we…
How IBM Is Embracing the Future Through Design :: UXmatters
Three Pillars of Change To ensure that design informs the corporate culture, IBM now mandates every new hire—whether designer, developer, manager, engineer, or business executive—must go through a Design Boot Camp and…
Are You Giving Users What They Ask For? :: UXmatters
Don’t We Need to Demonstrate the Value of Something Before Building It? If the people asking for something are important business stakeholders, their concerns often become requirements that get injected into the…
A Manifesto for Maturing the Making of Meaningful Work, Part 2 :: UXmatters
Identifying Core Elements of Making Meaningful Work Sensemaking [lets you] gain clarity on the overall narrative and encourage focus, intention, and continuous learning. We would like to learn about you, your projects,…